Alejandro Flores

Agile and Technical Project Manager

📄 Professional Summary

Results-driven Project Manager with a strong track record of delivering complex programs and projects on time, within scope, and within budget. Skilled at identifying and mitigating technical and operational risks, managing critical third-party deliverables, and maintaining strong stakeholder engagement. Adept at conducting business reviews, aligning cross-functional teams, and advocating appropriate technologies to drive customer success and project excellence.

⭐ Core Competencies

💼 Professional Experience

Hexaware Technologies (Direct Contract) (Sep 2018 – Jul 2025)

Primerica – Financial Services | Project Manager (Jul 2023 – Jul 2025)

  • Directed end-to-end delivery of multiple initiatives for Web & Mobile platforms.
  • Led Agile transformation across 4 cross-functional teams, increasing delivery velocity by 25%.
  • Defined project governance and Agile standards across the organization.

Ernst & Young – Consulting | Project Manager (Jul 2022 – Jul 2023)

  • Managed a 10-month migration to Microsoft Azure, meeting all scope, budget, and schedule targets.
  • Developed SOWs, project charters, and delivery roadmaps.

Auction Sync | Project Manager (Jun 2022 – Jul 2022)

  • Established structured delivery approach and Jira workflows.
  • Produced automated Power BI operational reports.

Credit.com – Financial Services | Project Manager (Oct 2020 – May 2022)

  • Directed launch of the "ExtraCredit" platform using microservices architecture.
  • Introduced Agile at organizational level, training 25+ team members.

UST Global | Project Manager (Jan 2018 – Oct 2020)

  • Led software delivery projects in healthcare and technology, ensuring SLA compliance.
  • Managed schedules, dependencies, and risk mitigation plans.

Amdocs | Project Manager (Feb 2017 – Dec 2017)

Client: AT&T USA

  • Oversaw creation of MVPs, product roadmaps, and release plans for telecom platforms.
  • Managed cross-functional teams to deliver features on time and within budget.

Softtek | Senior Business Analyst (Sep 2016 – Jan 2017)

Client: Hewlett Packard Enterprise

  • Supported large-scale virtualization and IT asset migrations.
  • Conducted in-depth system analysis of databases, servers, and platforms.

Hershey's Company | Senior Business Analyst (May 2015 – Sep 2016)

  • Led BI projects across LATAM using SAP R/3, SAP HANA (FICO), SQL, and data lakes.
  • Gathered and documented functional and non-functional requirements.

Panduit | QA Analyst (Sep 2008 – May 2015)

  • Delivered IT solutions aligned with Lean Manufacturing and TQM principles.
  • Certified Lean Green Belt; led process improvement initiatives.

🔄 Scrum Trainer Experience

Experienced Agile/Scrum trainer who has successfully trained teams at leading organizations:

OXXO Mexico Coppel Mexico HT India

🎓 Education

📜 Certifications

💻 Technical Skills

🛠️ Project & Agile Tools

Jira, Confluence, Azure DevOps, Target Process, Asana

📊 Visualization & Reporting

Power BI, Tableau, eazyBI, Visio, Figma, Miro

🤝 Office & Collaboration

Microsoft Office, Teams, SharePoint, Smartsheet, Zoom, Slack

🌐 Languages & Databases

Java, JUnit, GitHub, SQL

📞 Contact

Email: mex-fora@hotmail.com

LinkedIn: https://www.linkedin.com/in/mitalejandroflores

🌟 Professional Recommendations

Recommendation 1 Recommendation 2 Recommendation 3 Recommendation 4

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